Disciplinary and Grievance Procedures
How do disciplinary and grievance procedures interact? Understand when to use each and what happens when both arise together.
Understanding how disciplinary and grievance procedures relate helps navigate situations where both processes may be relevant.
Key Differences
Disciplinary Procedure
| Aspect | Details |
|---|---|
| Who initiates | Employer |
| Purpose | Address misconduct or poor performance |
| Outcomes | No action, warnings, dismissal |
| Employee role | Responding to allegations |
Grievance Procedure
| Aspect | Details |
|---|---|
| Who initiates | Employee |
| Purpose | Raise concerns or complaints |
| Outcomes | Upheld, partially upheld, not upheld |
| Employer role | Investigating and responding |
When Both Procedures Apply
Common Scenarios
| Situation | What May Happen |
|---|---|
| Employee raises grievance about disciplinary process | Usually dealt with at appeal |
| Employee raises grievance about manager who is disciplining them | May need to address before continuing |
| Grievance and disciplinary about different matters | May proceed in parallel |
| Grievance that could be misconduct | May become disciplinary |
Overlap Issues
Problems arise when:
- Grievance is raised mid-disciplinary
- Same facts underlie both processes
- Key people are involved in both
- Timing creates complications
Raising a Grievance During Disciplinary
What Employees Sometimes Do
Raise grievance to:
- Delay disciplinary proceedings
- Challenge the process
- Highlight mitigating factors
- Complain about decision-maker
Employer's Response Options
| Grievance Type | Typical Response |
|---|---|
| About disciplinary process | Deal with at appeal |
| About decision-maker's conduct | May need separate handling |
| Completely unrelated | Proceed with both separately |
| Discrimination allegation | Take seriously, may pause |
ACAS Guidance
ACAS advises:
"Where an employee raises a grievance during a disciplinary process, the disciplinary process may be temporarily suspended in order to deal with the grievance. Where the grievance and disciplinary cases are related it may be appropriate to deal with both issues concurrently."
Practical Approaches
Dealing With Related Grievance
If grievance relates to disciplinary:
- Consider if it affects fairness of disciplinary
- May deal with at disciplinary appeal
- Inform employee of this approach
- Document reasons for decision
Dealing With Unrelated Grievance
If grievance is separate:
- Can proceed with both processes
- Use different people where possible
- Keep processes separate
- Document both properly
Dealing With Decision-Maker Grievance
If grievance is about the disciplinary decision-maker:
- Consider seriously - may affect fairness
- May need different decision-maker
- May need to investigate grievance first
- Balance timing considerations
The Appeal as Grievance Mechanism
Why This Works
Disciplinary appeal can address:
- Process failures
- Incorrect findings
- Unfair treatment during process
- Proportionality of sanction
What Appeal Can Cover
| Issue | Can Be Raised at Appeal? |
|---|---|
| Wrong facts found | Yes |
| Process not followed | Yes |
| Decision-maker biased | Yes |
| Sanction too harsh | Yes |
| New evidence | Yes |
| Mitigating factors ignored | Yes |
Limitations
Appeal may not cover:
- Completely unrelated issues
- Broader workplace complaints
- Systemic concerns beyond your case
Tactical Considerations
Employee Perspective
| Situation | Consider |
|---|---|
| Want to delay | Grievance may not pause process |
| Genuine process concern | Raise formally, may affect fairness |
| Discrimination involved | Grievance creates protected act |
| Manager conflict | May need grievance to get different person |
Employer Perspective
| Situation | Consider |
|---|---|
| Grievance seems tactical | Can note but still consider |
| Genuine process issue | Address before continuing |
| Discrimination allegation | Take very seriously |
| Same facts | May be able to deal together |
Legal Implications
Unfair Dismissal
At tribunal, may be relevant:
- Whether grievance was considered
- If process was affected
- How employer handled both
- If appeal addressed concerns
Victimisation
If employee raises grievance and then:
- Is treated worse in disciplinary
- Receives harsher sanction
- Process is accelerated
This could be victimisation (if grievance was protected act).
Discrimination
If grievance alleges discrimination:
- Creates "protected act"
- Must not victimise for raising
- Should investigate properly
- May affect disciplinary approach
Process Tips
For Employers
- Consider each grievance properly - don't dismiss as tactical
- Document your approach - explain how you'll handle both
- Use different people where possible for each process
- Don't victimise for raising grievance
- Keep processes fair regardless of grievance
For Employees
- Be genuine - tactical grievances often backfire
- Be specific - explain what your complaint is
- Understand options - appeal may cover your concerns
- Keep records - document what happens
- Seek advice - if unsure how to proceed
Order of Proceedings
Disciplinary First (Usual)
Normally:
- Disciplinary proceeds
- Grievance about process at appeal
- Separate grievance dealt with after
Grievance First (Sometimes)
May be appropriate if:
- Grievance about decision-maker
- Fundamental fairness concern
- Discrimination allegation
- Grievance affects disciplinary facts
Parallel (Sometimes)
Both can proceed if:
- Completely unrelated matters
- Different people involved
- No impact on each other
- Practical to run together
Common Mistakes
Employer Mistakes
| Mistake | Problem |
|---|---|
| Ignoring grievance entirely | May affect fairness |
| Always pausing for grievance | Allows tactical delay |
| Using same person for both | Conflict of interest |
| Treating grievance as misconduct | May be victimisation |
Employee Mistakes
| Mistake | Problem |
|---|---|
| Raising grievance just to delay | Usually doesn't work |
| Not raising genuine concerns | Lose opportunity |
| Multiple overlapping processes | Creates confusion |
| Aggressive grievance tone | Doesn't help your case |
Related answers
What is the ACAS Code of Practice?
The ACAS Code of Practice on disciplinary and grievance procedures sets out the minimum standard employers should follow. Failure to follow it can increase tribunal awards by up to 25%.
Disciplinary Procedure Steps UK
A step-by-step guide to running a fair disciplinary procedure in the UK. Follow these steps to stay ACAS-compliant and reduce your tribunal risk.
Grievance Procedure Steps: The Complete Formal Process
Detailed breakdown of every stage in a formal grievance procedure. From submission through investigation, meeting, outcome, and appeal - understand what happens at each step.
Frequently Asked Questions
- What's the difference between disciplinary and grievance?
- Disciplinary is employer-initiated action against an employee for misconduct or poor performance. Grievance is employee-initiated complaint about treatment at work. Different procedures apply to each.
- Can I raise a grievance during disciplinary proceedings?
- Yes. If your grievance relates to the disciplinary (e.g., process is unfair, discrimination is involved), it may be dealt with as part of the disciplinary appeal. If it's separate, it may be heard separately or afterwards.
- Should disciplinary be paused if I raise a grievance?
- Not necessarily. If the grievance is about the disciplinary process, it's usually dealt with at appeal. If it's unrelated, both can proceed. If it's relevant (e.g., about the decision-maker), it may need addressing first.