Fit Notes: What Employers Need to Know
Understanding fit notes (sick notes) - when they're needed, what 'may be fit for work' means, and how to respond to GP recommendations.
Fit notes replaced "sick notes" in 2010 to focus on what employees can do, not just what they can't. Here's how they work and what you need to do with them.
What Is a Fit Note?
A fit note (officially "Statement of Fitness for Work") is a document from a doctor advising whether someone is fit to work.
Key change from old sick notes: Doctors now consider whether someone could work with support, not just whether they're too ill to work at all.
When Is a Fit Note Required?
| Absence Length | Certification Needed |
|---|---|
| Days 1-7 | Self-certification only |
| Day 8 onwards | Fit note from doctor |
The 7 days includes:
- Weekends
- Bank holidays
- Days they don't usually work
- Any calendar days
Example: Employee is ill from Monday. They need a fit note from the following Monday (day 8).
Who Can Issue Fit Notes?
Since July 2022, fit notes can be issued by:
- GPs
- Hospital doctors
- Nurses
- Occupational therapists
- Pharmacists
- Physiotherapists
The Two Categories
1. Not Fit for Work
The doctor believes the employee cannot work at all currently.
Your response:
- Accept the fit note
- Pay SSP (if eligible)
- Maintain contact
- Await next fit note or return
2. May Be Fit for Work
The doctor believes the employee could work with adjustments.
Common adjustment suggestions:
- Phased return to work
- Amended duties
- Altered hours
- Workplace adaptations
Your response:
- Consider the suggested adjustments
- Discuss with the employee
- Implement adjustments if reasonably possible
- If you can't accommodate, treat as "not fit"
Understanding "May Be Fit"
When a fit note says "may be fit for work," the doctor is saying:
"This person isn't fully recovered, but with the right support, they might be able to work"
What the Adjustments Mean
Phased return:
- Start with reduced hours
- Build up gradually
- Might be 2-4 weeks typically
Amended duties:
- Avoid certain tasks
- Lighter work
- Different responsibilities
Altered hours:
- Later start (medication effects)
- Shorter days
- Different shift pattern
Workplace adaptations:
- Equipment changes
- Desk/location changes
- Environmental adjustments
Your Options
When you receive a "may be fit" note:
Option 1: Make the adjustments
- Implement what's suggested
- Employee returns to work
- Review regularly
Option 2: Partially accommodate
- Make some adjustments
- Discuss what's possible
- Document what you can/can't do
Option 3: Cannot accommodate
- If adjustments aren't possible
- Treat as "not fit for work"
- Employee stays off on SSP
- Explore alternatives
You Don't Have to Accept Every Suggestion
You should consider the recommendations, but:
- You know your business
- Some adjustments may not be feasible
- Health and safety may prevent some
- Cost may be prohibitive
Document why if you can't implement suggestions.
How Long Do Fit Notes Last?
Fit notes can cover:
- A specific period (e.g., 2 weeks)
- An open-ended period (ongoing)
Specific Period Notes
- States exact dates
- New note needed if still unwell
- Employee should see doctor before it expires
Open-Ended Notes
- No end date specified
- Used for long-term conditions
- You can still request updates
What Information Is on a Fit Note?
A fit note includes:
- Patient's name
- Date of examination/assessment
- Fitness category (not fit / may be fit)
- Diagnosis (if patient consents)
- Adjustment recommendations (if may be fit)
- Duration
- Doctor's details and signature
- Date issued
The Diagnosis
Doctors should include the diagnosis if the patient agrees. You may see:
- Specific conditions (anxiety, back pain)
- General descriptions ("stress-related problem")
- Sometimes left blank
You cannot demand to know the diagnosis, but it helps you support the employee.
Digital Fit Notes
Since April 2022, fit notes are usually digital:
- Sent to patient electronically
- No wet signature required
- Patient forwards to you
- Print-outs are valid
Common Scenarios
Scenario 1: Employee Disagrees with Fit Note
Employee thinks they're fit; doctor says not fit.
Response: Follow the fit note. The medical opinion takes precedence. If you allow them to work against medical advice and something goes wrong, you're liable.
Scenario 2: You Disagree with Fit Note
You think they could work; doctor says not fit.
Response: You can:
- Accept the fit note (safest)
- Seek Occupational Health opinion
- Ask employee to get GP clarification
- Not override the fit note
Scenario 3: "May Be Fit" But You Can't Adjust
Response: Treat as "not fit for work." The employee stays off sick. Consider:
- OH referral for more specific advice
- Alternative adjustments you could make
- Whether adjustments will become possible
Scenario 4: Fit Note Expires, Employee Still Unwell
Response: They should get a new fit note. If they don't:
- Chase them for it
- You can stop SSP without valid certification
- Be reasonable about GP appointment availability
Scenario 5: Employee Returns Before Fit Note Expires
Response: This is allowed. If they feel better:
- Hold return-to-work meeting
- Check they're genuinely ready
- They don't need GP sign-off to return early
- Document the early return
Fit Notes and Disability
If the condition on the fit note might be a disability:
- Consider whether adjustments are reasonable adjustments duty
- "May be fit" suggestions may be legally required
- Get OH advice if unsure
- Document your considerations
Occupational Health vs Fit Notes
| Fit Note | Occupational Health |
|---|---|
| From GP/healthcare professional | Workplace health specialist |
| Patient's perspective | Employer referral |
| General fitness advice | Job-specific advice |
| What patient tells them | Can see job requirements |
| Free to patient | Employer pays |
OH can provide more detailed, workplace-specific advice. Consider referral for:
- Long-term absence
- Complex conditions
- When you need job-specific guidance
- Unclear fit note advice
Record Keeping
Keep fit notes:
- Securely (medical information)
- With absence records
- For duration of employment plus 6 years
- Separate from main personnel file (optional)
Challenging Fit Notes
You can question a fit note if you have genuine concerns:
Steps to Take
- Discuss with the employee first
- Refer to Occupational Health
- Ask employee to request GP clarification
- Write to GP (with employee consent) asking specific questions
What You Cannot Do
- Refuse to accept a valid fit note
- Demand the employee returns against medical advice
- Penalise them for being off with valid certification
- Contact their GP without their consent
Self-Certification
For the first 7 days:
- No fit note needed
- Employee self-certifies
- Your form or SC2 form
- Completed on return to work
- States dates and reason for absence
Tips for Managers
- Don't ignore "may be fit" notes - They're an opportunity to get someone back
- Talk to the employee - Understand what would help
- Be creative with adjustments - Small changes can make the difference
- Document everything - Keep records of fit notes and your response
- Refer to OH when needed - For complex cases or long-term absence
- Update your absence records - Track fit notes received
- Chase missing fit notes - Don't let certification lapse without follow-up
Related answers
What is Statutory Sick Pay (SSP)?
SSP is the legal minimum amount UK employers must pay employees who are off sick. Learn the current rates, eligibility rules, and how long you can receive it.
Managing Sickness Absence: Employer's Guide
How to manage short and long-term sickness absence fairly. Absence policies, return-to-work interviews, occupational health, and when dismissal may be fair.
Reasonable Adjustments for Mental Health at Work
Your legal duty to make reasonable adjustments for employees with mental health conditions. What qualifies, examples of adjustments, and the process to follow.
Frequently Asked Questions
- When does an employee need a fit note?
- After 7 consecutive calendar days of sickness absence. The first 7 days are covered by self-certification. The 7 days include weekends and non-working days.
- What does 'may be fit for work' mean on a fit note?
- It means the GP thinks the employee could work if certain adjustments are made - such as phased return, amended duties, altered hours, or workplace adaptations. You should consider these suggestions, though you're not legally obliged to implement them.
- Can I reject a fit note?
- You can't reject a valid fit note, but you can seek clarification or get your own medical advice through Occupational Health. If the note says 'may be fit' and you can't make the suggested adjustments, the employee remains off sick.