Suspension from Work: Employer's Guide
When and how to suspend an employee. Legal requirements, pay during suspension, investigation periods, and avoiding unfair treatment claims.
Suspension is a serious step that requires careful handling. Done poorly, it can lead to legal claims and damage trust.
What Is Suspension?
Suspension is:
- Temporary removal from the workplace
- While investigation takes place
- Usually on full pay
- A neutral act (not punishment)
Key principle: Suspension is to facilitate investigation, not to punish.
When to Consider Suspension
Appropriate Situations
- Serious allegations: Gross misconduct
- Safeguarding: Risk to vulnerable people
- Evidence protection: Risk of tampering
- Witness protection: Risk of intimidation
- Operational necessity: Where continued presence is untenable
Not Always Necessary
Don't automatically suspend for:
- All disciplinary investigations
- Minor misconduct allegations
- Situations where alternatives exist
Alternatives to Suspension
Consider first:
- Moving employee to different duties
- Temporarily relocating them
- Changing reporting lines
- Increased supervision
- Working from home
The Decision to Suspend
Ask Yourself
- Is it necessary? Could alternatives work?
- Is it proportionate? Matched to allegation seriousness
- Can I justify it? Clear reasons for this step
- Have I considered alternatives? Documented consideration
Document Your Reasoning
Record:
- The allegations prompting suspension
- Why suspension is necessary
- Why alternatives won't work
- How long you expect it to last
Legal Requirements
Implied Term of Trust and Confidence
Even with a contractual right to suspend, you must not:
- Suspend without reasonable cause
- Suspend in bad faith
- Suspend for excessive periods
- Fail to review regularly
ACAS Code
The ACAS Code states suspension:
- Should only be used if necessary
- Should be kept as brief as possible
- Should be kept under review
- Should not be used as a sanction
Pay During Suspension
General Rule
Pay full salary unless:
- Contract clearly allows unpaid suspension
- Disciplinary policy allows specific unpaid suspension
- Employee agrees to unpaid
What "Full Pay" Includes
- Basic salary
- Normal contractual benefits
- Pension contributions
- Car allowance
- Other regular payments
Commission and Bonus
More complex:
- Fixed commission: Usually continue
- Performance-based: Consider what's fair
- Bonus: Depends on scheme rules
Without Pay
Very rare and risky:
- Must have clear contractual right
- Usually limited circumstances
- Court may still find unreasonable
- Consider alternatives
Communicating Suspension
The Suspension Meeting
- Inform employee - Verbal and follow up in writing
- Explain why - Without prejudging outcome
- Confirm terms - Pay, contact, duration
- Explain restrictions - What they can/cannot do
- Offer support - EAP, HR contact
Key Messages
- Suspension is not disciplinary action
- It's to allow investigation
- They will receive full pay
- The decision will be kept under review
- They should not contact colleagues (usually)
Sample Suspension Letter
Dear [Name],
Following our meeting today, I write to confirm that you are suspended from work on full pay with immediate effect.
This suspension is to enable the company to carry out an investigation into [brief nature of allegations - without detail]. Suspension is a neutral act and is not a disciplinary sanction.
During suspension you must:
- Not attend the workplace unless requested
- Not contact colleagues, clients, or [others] about work matters
- Remain available during normal working hours
- Not undertake any other paid work
- Return company property [specify if required]
You will continue to receive your normal salary and benefits during this period. The suspension will be reviewed regularly and kept as brief as possible.
If you need to contact anyone about work matters, please contact [HR/named person] only.
[Named contact] will keep you informed of progress. If you have any concerns, please contact [name].
The company's Employee Assistance Programme is available at [details].
Yours sincerely
During Suspension
Employer Obligations
- Investigate promptly - Don't let it drag on
- Review regularly - At least weekly
- Keep employee informed - Progress updates
- Maintain confidentiality - Limit who knows
- Lift when appropriate - As soon as practical
Employee Obligations
Typically:
- Remain available during working hours
- Not contact colleagues (unless through HR)
- Not attend workplace
- Cooperate with investigation
- Not discuss matter widely
- Return company property if requested
Contact During Suspension
- Keep employee updated on progress
- Respond to their reasonable queries
- Don't isolate them completely
- Consider welfare check-ins
Reviewing Suspension
When to Review
- Weekly (at minimum)
- When investigation status changes
- When new information emerges
- When initially expected duration passes
Consider at Each Review
- Is suspension still necessary?
- Can alternatives now work?
- Is investigation progressing?
- What's the impact on the employee?
- When will investigation conclude?
Lifting Suspension
Consider lifting when:
- Evidence gathered
- Witnesses interviewed
- No longer risk to investigation
- Allegations appear less serious
- Alternatives become viable
Duration of Suspension
No Legal Maximum
But must be:
- As brief as possible
- Under regular review
- Justified throughout
- Proportionate
Practical Guidance
| Situation | Expected Duration |
|---|---|
| Simple investigation | 1-2 weeks |
| Complex investigation | 2-4 weeks |
| External investigation | May be longer |
| Police involvement | May need to wait |
If Extending
If longer than expected:
- Explain why to employee
- Document reasons
- Continue to review
- Consider alternatives again
Impact on Employment
Suspension Is Not
- Disciplinary action
- Finding of guilt
- Breach of contract (if done properly)
- Termination
Rights During Suspension
Employee retains:
- Employment status
- Pay and benefits
- Accruing service
- Annual leave accrual
Common Mistakes
1. Automatic Suspension
Problem: Suspending for every allegation without thought.
Solution: Consider each case individually.
2. Excessive Duration
Problem: Suspension lasting months.
Solution: Investigate promptly, review weekly.
3. Suspending as Punishment
Problem: Treating suspension as sanction.
Solution: Frame as neutral investigative step.
4. Poor Communication
Problem: Employee left in limbo with no updates.
Solution: Regular communication throughout.
5. Public Humiliation
Problem: Marching employee off premises.
Solution: Handle discreetly and with dignity.
6. Not Reviewing
Problem: Set and forget approach.
Solution: Formal review at least weekly.
When Things Go Wrong
Employee Claims Suspension Unfair
- Document your reasons
- Show you considered alternatives
- Demonstrate regular review
- Evidence it was necessary
Suspension Leads to Resignation
May claim constructive dismissal if:
- No reasonable cause for suspension
- Suspension was punitive
- Excessive duration
- Public humiliation
Grievance About Suspension
- Take it seriously
- Consider if suspension remains appropriate
- Don't dismiss as defensive
- Document your response
Ending Suspension
Following Investigation
If disciplinary hearing needed:
- Invite to hearing
- Suspension continues until outcome
If no case to answer:
- Lift suspension immediately
- Return to work
- Consider any support needed
- No record on personnel file of the allegations
Return to Work
Plan for:
- Who tells colleagues (if anything)
- Any work to catch up on
- Rebuilding relationships
- Monitoring wellbeing
Checklist
Before Suspending
- Clear, documented allegations
- Consideration of alternatives
- Genuine need for suspension
- Proportionate response
- Pay arrangements confirmed
During Suspension
- Suspension letter sent
- Terms clearly communicated
- Regular review schedule
- Progress updates to employee
- Investigation progressing
- Duration monitored
Ending Suspension
- Review complete
- Next steps decided
- Employee informed
- Return to work planned (if applicable)
- Support offered
Related answers
Disciplinary Procedure Steps UK
A step-by-step guide to running a fair disciplinary procedure in the UK. Follow these steps to stay ACAS-compliant and reduce your tribunal risk.
What is Gross Misconduct? Examples and Consequences
Gross misconduct is behaviour so serious it destroys the employment relationship. Learn what counts as gross misconduct and when you can dismiss without notice.
Constructive Dismissal: What Employers Need to Know
Understanding constructive dismissal claims. What triggers them, how to avoid them, and what to do if an employee resigns claiming breach of contract.
Frequently Asked Questions
- When can I suspend an employee?
- You can suspend an employee where necessary to carry out a fair investigation - typically for serious allegations like gross misconduct, safeguarding concerns, or where their presence might compromise the investigation. Suspension should not be automatic and must be regularly reviewed.
- Do I have to pay an employee during suspension?
- Yes, in almost all cases. Unless your contract explicitly allows unpaid suspension (very rare), you must pay full salary and maintain benefits during suspension. Unpaid suspension without clear contractual authority risks breach of contract claims.
- How long can suspension last?
- There's no legal maximum, but it must be as brief as possible. ACAS recommends keeping it as short as possible and under regular review. Excessively long suspension can breach the implied term of trust and confidence. Aim to investigate quickly and lift suspension when no longer needed.