Unfair Dismissal UK: What Employers Need to Know
Unfair dismissal claims can cost employers tens of thousands. Learn the 5 fair reasons for dismissal, how to follow a fair procedure, and avoid tribunal claims.
Unfair dismissal is one of the most common employment tribunal claims. Understanding the rules can help you avoid costly mistakes and defend claims successfully.
What is Unfair Dismissal?
A dismissal is unfair if:
- The employer didn't have a fair reason, OR
- The employer didn't follow a fair procedure, OR
- Dismissal wasn't a reasonable response in the circumstances
The 5 Fair Reasons for Dismissal
To fairly dismiss someone, you need one of these reasons:
1. Capability
The employee can't do the job properly due to:
- Lack of skill or qualifications
- Poor performance
- Ill health
2. Conduct
The employee has behaved inappropriately:
- Misconduct (warnings then dismissal)
- Gross misconduct (can justify summary dismissal)
3. Redundancy
The role is no longer needed:
- Business closure
- Workplace closure
- Reduced need for employees doing that work
4. Statutory Illegality
Continuing employment would break the law:
- Lost driving licence (if driving is essential)
- Lost right to work in UK
- Lost professional registration
5. Some Other Substantial Reason (SOSR)
A catch-all category including:
- Business reorganisation
- Breakdown in working relationships
- Refusal to accept new terms
- Third-party pressure
Who Can Claim Unfair Dismissal?
Generally, employees need:
- 2 years' continuous service from the effective date of termination
- To be an employee (not a worker or self-employed)
- To have been dismissed (including constructive dismissal)
No Qualifying Period Needed
Some dismissals are "automatically unfair" from day one:
- Pregnancy or maternity related
- Asserting a statutory right
- Whistleblowing
- Trade union membership or activities
- Health and safety complaints
- Asserting right to minimum wage
- Taking family leave
The Two-Part Test for Fairness
Part 1: Was There a Fair Reason?
The employer must show one of the 5 fair reasons.
Part 2: Did the Employer Act Reasonably?
The tribunal considers:
- Did they follow a fair procedure?
- Was dismissal within the "range of reasonable responses"?
- Did they consider alternatives?
Following a Fair Procedure
For conduct dismissals, follow the ACAS Code:
- Investigate thoroughly
- Write to the employee with allegations
- Hold a meeting - let them respond
- Allow them to be accompanied
- Make a decision - consider all evidence
- Offer an appeal
For capability (performance):
- Set clear expectations
- Give the employee a chance to improve
- Provide support and training
- Give warnings with review periods
- Only dismiss after fair process
Compensation for Unfair Dismissal
| Element | Maximum (2024-25) |
|---|---|
| Basic award | £21,000 (30 weeks' pay, capped at £700/week) |
| Compensatory award | £115,115 (or 52 weeks' gross pay if lower) |
| ACAS uplift | Up to 25% increase for failing to follow Code |
Basic Award Calculation
- 1.5 weeks' pay for each year over age 41
- 1 week's pay for each year aged 22-40
- 0.5 weeks' pay for each year under 22
- Maximum 20 years counted
- Weekly pay capped at £700
Compensatory Award
Covers:
- Loss of earnings
- Loss of statutory rights
- Loss of pension
- Expenses in finding new work
Reduced by:
- Failure to mitigate losses
- Employee's contribution to dismissal
- Any payment made by employer
Common Unfair Dismissal Pitfalls
1. No Investigation
Dismissing without gathering evidence.
2. Pre-Determined Outcome
Deciding to dismiss before the hearing.
3. No Right of Appeal
Failing to offer or properly handle appeals.
4. Inconsistent Treatment
Different outcomes for similar cases.
5. Inadequate Warnings
For conduct/capability, usually need warnings first.
6. Not Considering Alternatives
Could a warning, transfer, or demotion work instead?
Defending an Unfair Dismissal Claim
If you're facing a claim:
- Gather all documentation - investigation notes, letters, meeting notes
- Check the procedure followed - did you follow ACAS Code?
- Consider the reason - can you clearly articulate why you dismissed?
- Review consistency - how were similar cases handled?
- Assess strength - is settlement appropriate?
Best Practice
- Have clear policies for conduct and capability
- Train managers on handling disciplinary matters
- Document everything from the start
- Always investigate before deciding
- Give employees a fair hearing
- Consider alternatives to dismissal
- Always offer an appeal
- Take professional advice for complex cases
Related answers
What is Gross Misconduct? Examples and Consequences
Gross misconduct is behaviour so serious it destroys the employment relationship. Learn what counts as gross misconduct and when you can dismiss without notice.
Constructive Dismissal: What Employers Need to Know
Understanding constructive dismissal claims. What triggers them, how to avoid them, and what to do if an employee resigns claiming breach of contract.
Frequently Asked Questions
- How long must someone work before claiming unfair dismissal?
- Generally 2 years' continuous service. But some dismissals are automatically unfair from day one, such as for pregnancy, whistleblowing, or asserting statutory rights.
- What is the maximum compensation for unfair dismissal?
- The compensatory award is capped at £115,115 (2024-25) or 52 weeks' gross pay, whichever is lower. Plus a basic award of up to £21,000.
- What are the 5 fair reasons for dismissal?
- Capability, conduct, redundancy, statutory illegality (can't legally continue), and some other substantial reason (SOSR).